Nestled in the serene beauty of Ojai, the Ojai Retreat and Inn offers a tranquil escape for rest, renewal, and spiritual connection. Surrounded by lush landscapes and peaceful energy, it provides comfortable accommodations, wellness programs, and retreat experiences designed to nourish the mind, body, and soul. Perfect for those seeking relaxation, inspiration, or a deeper connection with nature.
Marketing Objective
Our goal was to elevate the online presence of the Ojai Retreat and Inn and expand its social media following through a strategic social media and email marketing campaign, combining compelling content, targeted promotions, and customer engagement to strengthen brand awareness and community connection.
Social Media
Mandali Media developed a compelling social media strategy to highlight the serene beauty and unique offerings of the Ojai Retreat. Through captivating visuals and engaging content, we showcased the retreat’s inviting guest rooms, tranquil common areas, lush outdoor gardens, and breathtaking mountain views. Beyond the property itself, we also featured Ojai Retreat and local Ojai events and happenings, positioning the retreat as the perfect getaway for those seeking relaxation and inspiration.
This strategic approach not only strengthened the retreat’s online presence but also drove real results—helping to increase occupancy rates by 20%, even during the pandemic.
Newsletter Campaigns
Mandali Media developed a beautifully branded informational Newsletter for the Ojai Retreat, designed to nurture relationships with existing guests while attracting new visitors and wedding clients. Through engaging storytelling and stunning visuals, the newsletter showcased the retreat’s serene guest rooms and picturesque venues.
Strategic promotional campaigns and exclusive offers further enhanced engagement, encouraging repeat stays and inspiring prospective guests to book their own getaways or special events at the retreat. This consistent, high-quality communication strengthened brand loyalty and expanded the retreat’s reach to a broader audience.
Wedding Promotions
Mandali Media crafted a strategic social media and email marketing campaign to showcase the natural beauty and intimate charm of weddings at the Ojai Retreat. We highlighted the retreat’s stunning panoramic views of the Ojai Valley, which create a breathtaking backdrop for ceremonies and receptions and its expansive patio, perfect for elegant dinner parties under the stars. Sharing photo galleries from past celebrations brought the venue’s magic to life for engaged couples searching for their ideal wedding destination.
To further amplify our reach, we partnered with local wedding planners, florists, and photographers on co-marketing campaigns, expanding visibility and engagement across multiple platforms. These collaborations emphasized the retreat’s romantic ambiance and versatile indoor and outdoor spaces. By showcasing the Ojai Retreat’s exceptional event spaces, we positioned it as an idyllic setting for unforgettable celebrations, helping attract new wedding clients and vendors.
Achievements
Mandali Media strategically enhanced and optimized the Ojai Retreat’s social media presence, boosting engagement by 60%. Simultaneously, the email list grew by 30%—despite the challenges of the pandemic lockdowns.
These efforts led to:
-
A steady 85% booking rate during the pandemic, rising to 95% once restrictions were lifted.
-
Strengthened community goodwill by offering discounted rooms to healthcare workers.
-
Expanded clientele, attracting wedding and event planners, retreat organizers, and international guests.
Client Testimonial
"Our occupancy rate is now at more than 95%, and we have also seen a substantial increase in wedding bookings and event attendance. I am 100% sure that this is due to Sandhya Keller’s marketing efforts. I highly recommend her!"
Ulrich Brugger
Founder/Executive Director, The Ojai Retreat and Inn